Managed IT & VoIP

Technology That Just Works.

Your network is the backbone of your entire operation — POS systems, reservation software, payment processing, guest Wi-Fi, and AV systems all depend on it. Connected AZ designs and manages enterprise-grade IT infrastructure purpose-built for the hospitality industry, monitored 24/7 so you never have to think about it.

What We Deliver

Every system we design is engineered around your venue's specific needs, goals, and guest experience.

Managed Network Infrastructure

Enterprise-grade routers, switches, and access points designed for high-traffic hospitality environments — reliable, fast, and secure.

POS & Reservation System Integration

Network architecture designed to reliably support Toast, Square, Aloha, OpenTable, SevenRooms, and all major hospitality software platforms.

Guest Wi-Fi with Captive Portal

Branded guest Wi-Fi with login portals that collect emails, display promotions, and keep your operational network securely isolated.

VoIP Phone Systems

Replace aging landlines with a feature-rich, cloud-based VoIP system — call routing, hold music, voicemail-to-email, and more.

Cybersecurity & Firewall Management

Managed next-generation firewall protecting your payment data, guest information, and business systems from cyber threats.

24/7 Proactive Monitoring

We monitor your network health around the clock and resolve issues proactively — before a dropped connection impacts your service.

What's Included

  • Network infrastructure assessment and design
  • Commercial-grade router, switch, and access point installation
  • Guest Wi-Fi captive portal setup and branding
  • Operational VLAN segmentation for security
  • POS and hospitality software network configuration
  • VoIP phone system design, installation, and porting
  • Managed firewall and cybersecurity configuration
  • 24/7 remote network monitoring and alerting
  • Help desk support for staff IT issues
  • Quarterly network reviews and performance reports

Venue Types We Serve

Full-Service Restaurants
Reliable network infrastructure for tableside POS, kitchen display systems, online ordering integration, and staff devices.
Sports Bars & High-Traffic Venues
High-density Wi-Fi deployments that handle hundreds of simultaneous guest connections without degrading operational network performance.
Hotel F&B Operations
Integrated IT infrastructure that connects restaurant operations with the hotel's PMS system and guest Wi-Fi network.
Multi-Location Restaurant Groups
Centralized IT management across all locations — consistent security policies, unified remote support, and consolidated billing.

Frequently Asked Questions

Why do bars and restaurants need managed IT?

Your technology stack — POS systems, payment processing, reservations, AV systems, and guest Wi-Fi — all rely on a stable, secure network. When that network fails, your entire operation can grind to a halt. Managed IT means someone is watching your infrastructure 24/7 so issues are caught and resolved before they cost you revenue.

Can you support our existing POS system?

Yes. We have experience supporting all major hospitality POS platforms including Toast, Square for Restaurants, Aloha, Micros, Lightspeed, and more. We configure your network specifically to ensure reliable, low-latency connectivity for your POS infrastructure.

What's the benefit of VoIP over a traditional phone system?

VoIP systems offer significantly lower monthly costs, advanced features (auto-attendant, call routing, voicemail-to-email), easy scalability as you grow, and the ability to manage everything from a web dashboard. You can also take business calls from a mobile app when away from the venue.

How do you keep the guest Wi-Fi separate from our POS network?

We use VLAN segmentation to create completely isolated network segments for guests, staff, POS, and other systems. Even if a guest connects to your Wi-Fi, they have no access to your operational or payment networks.

What happens when something breaks at 2am on a Friday night?

Our monitoring systems detect issues automatically. For managed service clients, we have after-hours response protocols and remote access tools that allow our engineers to diagnose and resolve most issues remotely within minutes — regardless of the time.

Ready to Get Started?

Schedule a free consultation with our team. We'll assess your venue and design a custom system that fits your budget and goals.

Request a Free Quote(520) 214-9496